Events FAQ

What are my package options when booking a Go-Go to You party?

We offer two at-home party packages: Bounce Around and Bounce Around Bash! These packages include bouncy castles, face painting, electronic invitations and more. Details on each of these exciting package options can be found here.

Where are Go-Go to You parties held?

You are able to host Go-Go to You parties at any off-site location of your choice that can accommodate our castle dimensions. Some suitable spaces include a large back yard, a community hall, etc.

Are there any special requirements for the location where I want to host my party?

To set up our bouncy castles, we require a facility with access to electrical outlets. For outdoor events, we require access to a flat, grassy area. For indoor events, depending on the castle rented, we require between 10 – 16ft overhead clearance. Measurements of each castle can be found here.

What happens if it rains on the day of my outdoor party?

When booking outdoor events, we suggest having an indoor alternative in case of rain, or providing a rain date at the time of booking in case of cancellation due to weather. In the case of inclement weather on the day of your event we will require notice at least 3 hours in advance to provide you with a credit for your event.

Cancellation Information

Should the host cancel the birthday party, the fee is non-refundable and non-transferrable. In the event that the host decides to cancel the party due to inclement weather, and an alternative location is not available, Go-Go Gymnastics will make sure a make-up date is promptly available.

When will Go-Go staff arrive to set up?

Please expect our staff to arrive 20-30 minutes prior to the event, and leave approximately 20-30 minutes after the reservation in order to provide sufficient set-up and tear-down time.

Do parents of party guests need to be present?

Our experienced staff will supervise the children while they are in the bouncy castles, as well as fully run the face painting, glitter tattoos and parachute games.

Do I need to know how many children will be attending when I book my party?

In order to reserve the required amount of coaches, please confirm your expected number of party guests as soon as it is available. Please contact Go-Go no later than a week in advance of your party if you wish to change the number of children attending your event.

How early should I book my party?

We encourage you to book as early in advance as possible, as Go-Go parties are very popular, and therefore, spaces fill up quickly!

Payment information

Due to the high demand of our birthday parties, payment is required upfront, in full. We accept cash, VISA/MasterCard over the phone at 1-877-977-4646, and Email Money Transfer to gymnastics@gogogym.com for payment.

How do I book an event?

To book an event with Go-Go you can either fill out a booking form on our website, call us at 1-877-977-4646, or email us at events@gogogym.com.

How do I know my event is confirmed?

Go-Go will collect all your event information from you and send you an event contract with all of the details of your event on it. Once we receive a signed copy, your event is confirmed.

When is the payment due?

Payment for your event is due at least 30 days before the date of your event. This gives our team enough time to process the payment before your event.

Can we hold events on statutory holidays?

Yes! Please note that due to employment standards, additional fees will be applicable on statutory holidays.

Can you provide proof of insurance?

Absolutely! We are fully insured, and bondable.

Which payment methods do you accept?

Go-Go accepts the following payment methods:

  • Email money transfer to gymnastics@gogogym.com
  • Cash in person at our head office at 80 Two Nations Crossing, Fredericton
  • Cheque mailed to 80 Two Nations Crossing, Fredericton, NB E3A 0W7

What happens in the case of inclement weather?

In cases of inclement weather, we request a 24-hour notice period to reschedule to an alternate date. If notification is not given at least 24 hours prior to the event, or if our team provides services for part of the event and then you must cancel because of inclement weather, Go-Go cannot offer a full credit to your account for the services. Go-Go Group Inc. encourages all clients to have a planned alternate date, or rain location in the case of inclement weather.

How many staff work at each event?

The number of staff at your event will depend on the amount of services you book. Typically, each service you book will come with one staff member to facilitate it unless otherwise specified.

How long will your team need for set up and tear down?

In most cases, 1 hour is enough time for set up and tear down of an event. However, in cases where multiple services or larger services such as our gymnastics equipment are booked, set up and tear down may take a bit longer. At the time of your booking we will specify how much time our team will need to set up and tear down the day of your event.

What are the electrical demands for your inflatable bouncers?

Each inflatable blower draws approximately 15 amps. As most circuits are 15-amp circuits, we will require a separate circuit for each inflatable castle rented. Should your event venue not have enough power available, Go-Go is happy to offer generator services at a rate of $65/hour. Please note, generator services must be booked at the time of the event booking.

How many inflatable bouncers can a Go-Go generator inflate at one time?

The Go-Go generator can power up to 4 inflatable bouncers at one time.

How much space do you need?

The amount of space we will need will vary depending on how many services you book. The dimensions of all of our bouncy castles are listed in the descriptions at this link. In addition, Go-Go requests a 10ft clearance on both sides and front of each castle for safety purposes.

Can your services be set up inside? If so, what locations are suitable?

All of our services can be set up indoors. Our bouncy castles require ceilings that are a minimum of 11-20 ft high, depending on the size of the castle you book. The dimensions of all of our bouncy castles are listed at this link.

How far in advance should I book?

In order to book an event for the date and time you prefer you should try to book at least one month in advance. Depending on the time of year, spaces can fill up very quickly so the earlier you can book, the better!

Go-Go Zones

We offer event services free of travel expenses in the areas indicated below. Travel outside the highlighted areas will include a charge of $0.55 / KM and $30 per hour per staff member.

Will there be someone to attend to the castle? Or can I receive a different rate if I take the castle on my own?

At Go-Go Inc. we pride ourselves with not only having impressive bouncy castles and service rentals but also having highly trained and professional staff as well. Our attendants ensure safety, organization, liveliness and of course, fun! All Go-Go attendants are first-aid certified and have cleared criminal and social development checks.

How many castles should I book?

To keep your attendees moving, and to shorten wait time in line-ups, we typically recommend renting at least two for medium to large sized events. Our castles hold four to five children at a time, and we encourage our coaches to offer three-minute turn intervals.

What does your face painting service entail?

Go-Go Special Event services offers cheek painting using specialized stamps which can be color customized based upon each child’s individual preference. With a variety of stamps to choose from, each child is sure to be satisfied!

How long does it take to paint a face?

To best suit your event needs, our highly trained event staff can complete a cheek painting in about 1 minute.

What type of paint is used?

Go-Go Special Events uses Wolfe Face Art & FX face paints which are all water based, 100% hypoallergenic, and completely fragrance free.

How can the face paint be removed?

Because our paints are all water based, they can be removed simply with soap and water.

What is the best age for Face Painting?

The paint we use is safe for all ages, however we typically recommend that face paint is not applied on children’s faces who are under the age of three years old. Arm or hand painting on younger children is recommended.

How many face painters should I hire?

The amount of recommended face painters to hire is dependent on the size of your event. Our highly trained event staff can complete a face in about 1 minute, however to eliminate long lines at larger events we recommend hiring a minimum of 2 painters.

How much set up is required?

Our event team will arrive with a folding 6-foot table and chairs for the painter, and the child being painted, and everything else we need to ensure the best face painting service! We will arrive at your event a half hour prior to the scheduled starting time to set up.

Do you do full faces?

To ensure consistent quality and satisfaction at every one of the hundreds of events we do each year, Go-Go is the exclusive provider of Burpo rubber stamps in the province. Our event team will use these stamps at your event exclusively, to ensure that the painting is speedy and of the highest quality.

What is a Glitter Tattoo?

Glitter tattoos are a creative combination of dermatologically safe body glue, and glitter. Your attendees can choose from an array of stencils and glitter colors making each one unique and dazzling.

How long do glitter tattoos last?

Glitter tattoos typically last between 3-7 days with proper care.

Are glitter tattoos waterproof?

Yes! Our glitter tattoos are waterproof. Simply pat dry with a towel after bathing/exposing the tattoo to water to avoid rubbing the glitter out of the tattoo.

How are glitter tattoos removed?

Glitter tattoos can easily be removed by the use of rubbing alcohol. Baby wipes and baby oil will also help break down the glue for easier removal.

How long does it take to apply the glitter tattoo?

Our highly trained event staff can apply and decorate each glitter tattoo in about 2 minutes.

How are glitter tattoos applied?

With hundreds of stencils to choose from, each child can choose their favorite design. Dermatologically safe body glue is then applied to fill in the stencil, and then the glitter is applied on top of the glue. Each tattoo will take about a minute for the glue to dry, and then the stencil is removed.

Where can the glitter tattoos be applied?

Glitter Tattoos are recommended for the arms, hands, legs, shoulders, back, or ankles. Glitter tattoos are not recommended for the face.

What type of balloon is used?

Go-Go Special Events uses latex balloons.

How long does it take to create a balloon animal?

Each Balloon Artist can create from 25 to 30 animals per hour.

How many balloon artists should I hire?

We suggest determining this based on each Balloon Artist completing 25 animals per hour. For example, if there are 100 children at the event, we recommend either two artists for two hours, or one artist for four hours.

How much set up is required?

Our event team will arrive with chairs, a 6-foot table, and everything else needed to ensure an amazing sculpture experience! We will arrive at your event 30 minutes before the scheduled starting time to set up. Teardown requires about 15 minutes.