After School FAQ

Come learn with us, the Go-Go way!

Does my child need separate indoor shoes for Go-Go After School?

Yes, please send a pair of indoor shoes with your child each year on their first day of school. These shoes will be kept on-site to be used only during after school hours.

Please note-children are not permitted to remove their indoor shoes from their classrooms at school to bring to Go-Go

Do I need to send a snack for after school?

Fredericton: Your child will require a snack every day after school, and a lunch and snack on Wednesdays.

Saint John & surrounding areas: Your child will require a snack every day after school.

*Please remember, we provide a nut-free environment

How can I reach my child’s After School Program Leader?

Please contact the Go-Go main office at afterschool@gogogym.com or 1-877-977-4646 and we can contact the on-site coordinators for you.

How will my child’s teacher know my child’s after school plans on their first day attending Go-Go After School?

Please send a note with your child in order to let their teacher know their after school plans. Your child’s teacher will be able to direct them appropriately, and ensure that they get to us each and every day. The Coordinator will be present in our allotted space prior to the dismissal bell each day of the program, and will take attendance when the dismissal bell rings.

If your child travels by Go-Go bus, the school teacher will send your child to the Go-Go bus line. The Go-Go bus driver will take attendance as each child boards the bus.

How many Go-Go Leaders will be on-site at my child’s after school program?

As Go-Go After School is a licensed daycare through the Department of Education and Early Childhood Development, we follow ratios set out by them. These ratios are followed at all times:

  • 1-15 children (grades K-5): 1 Go-Go Leader
  • 16-30 children (grades K-5): 2 Go-Go Leaders
  • 31-45 children (grades K-5): 3 Go-Go Leaders

My child is going to be absent from Go-Go After School. Do I need to notify Go-Go?

Yes – it is extremely important to communicate all absences with the Go-Go main office at afterschool@gogogym.com or 1-877-977-4646 so we can update our After School Program Coordinators and/or Go-Go bus drivers that your child will not be present. Please report all absences by 11:00 am on the day that your child will be missing Go-Go.

My child is going to be late arriving to Go-Go After School. Do I need to notify Go-Go?

Yes, please communicate all late arrivals with the Go-Go main office at afterschool@gogogym.com or 1-877-977-4646.

Are there additional fees for Go-Go field trips?

No, there are absolutely no additional fees for field trips! These are included in your regular monthly payment.

What is your withdrawal policy?

We require two weeks (14 days) notice should you wish to withdraw from the program. Notice of your withdrawal is required in writing to afterschool@gogogym.com

When are payments due?

Payments are set up to be withdrawn from your bank account biweekly, on every second Thursday. Download our payment schedule (PDF)

What are my payment options?

Payments will be processed by automatic debit (using either a void cheque or a print out from your branch with your account details).

What happens if my payment bounces?

In the event that your payment does not process successfully, you will be charged a $25 NSF fee (in addition to any fee from your own bank), and payment arrangements will need to be made immediately via cash or email money transfer.

Do you offer financial assistance?

Go-Go After School is a licensed daycare through the Department of Education and Early Childhood Development. As such, parents in need of financial assistance for after school care are welcome to apply for Daycare Assistance funding by calling 1-866-444-8838 or visiting:

http://www2.gnb.ca/content/gnb/en/services/services_renderer.14136.Day_Care_Assistance_Program.html#serviceDescription

Do you provide care for PD days?

Yes! Please check our Locations page for details.

Do you provide care for storm days?

Yes! Please check our Locations page for details.

Should weather be too severe to open, we will notify all parents via email, as well as on our Facebook page.

Do you offer care over the holiday break in December?

Yes! Please click here for more information on our holiday break camps.

Do you offer care during March break?

Yes! Please click here for more information on our March break camps.

Do you provide care for statutory holidays?

Go-Go After School will not operate on statutory holidays, but will provide care on PD days and storm days.

When will I receive my tax receipt for child care expenses?

You will receive your annual summary tax receipt by email in January of each year.

What types of activities will my child be doing at Go-Go After School?

Through Go-Go’s unique activity schedule, your child will learn about physical activity, leadership, arts & culture, science, and entrepreneurship. We keep things fun, active and engaging for the children and each month has a new and exciting theme. We also include field trips and guest speakers.  Parents will receive an activity calendar in advance of each month to give you an idea of what will be happening at Go-Go. Feel free to print the calendar so you can always see at a glance what is coming up.  Activity calendars are also displayed at your child’s after school program.

Do you have any additional questions? Please contact us!